Testimonials
Phanella is an excellent coach, with impressive credentials. She encourages a long-term perspective and has a warm, detailed and direct approach. She is a great help during a career decision-making process and I would enthusiastically recommend her.
Mwenya Kawesha
Chief of Staff, Logically
Phanella’s coaching sessions – quite literally – changed my life. I was feeling lost, unmotivated and sat in a cloud of self-doubt after having two very young children. We worked through my goals and identified my strengths and where my focus should lie. With Phanella’s coaching, I overcame imposter syndrome and landed a senior flexible role that works around my children. A million thank yous will never be enough!
Katherine Pinner
Group Head of Digital, The Devonshire Group
Phanella has had a huge impact on my ability to build my business. Before meeting her, I thought coaching was not for me. Her knowledge of business, practical advice and direct style is not at all what I expected but has given me huge clarity of thought and proven to be of significant value.
Robert L.
Managing Director, Large Property Company
Phanella is the first person I call when I need career advice. She is incredibly knowledgeable, thoughtful and reliable. Her range of experience means there’s never a question she can’t answer and I love her direct approach.
Dr Jessamy Hibberd
Clinical Psychologist & Author
Phanella took the time to truly understand my challenges and goals. I can honestly say the time with Phanella was incredibly effective. I’ve noticed huge positive changes, personally and professionally. My confidence is much higher and this has led to many other benefits. I would highly recommend anyone looking to improve their professional performance book a programme with Phanella.
David Woods
VP of Sales Global, WeArisma
I continually rave about you – how you approach and see situations so astutely, directly and rationally, your sharp focus and your clear direction. I just wanted to say thank you for the inspiration, it made me feel powerful and unapologetic. And I will carry that with me forever.
Tara Wilkinson
Director, Almeida Theatre
With Phanella’s help, we were able to come together as a group and identify what the issues were in the organisation, what it is that we as a group do to tackle those issues and take the ownership and understand that we had the agency to really tackle some of these issues,
Tayo Chipato
CFO, Ve Global
Phanella is a very insightful coach who has been a thoughtful, action-oriented and pragmatic sounding board. She takes a holistic approach and I have really valued and benefited from every conversation.
Eme Udoma-Herman
VP International Premium Products and Benefits, American Express
Phanella’s expertise and strategic guidance have been invaluable in my personal and professional development. Our work together has helped me understand my strengths and weaknesses in communication, assertiveness, work strategy, and organization. Phanella has provided me with tailored strategies to improve and build on these areas, significantly boosting my overall effectiveness and productivity…
Gabriel Altschuler
CTO
2:1 Coaching and Mediation
We support senior leaders whose ability to work together is critical to organisational success.
Many of the most important leadership decisions are shaped between two people, including founders, partners, CEOs and Chairs, or senior colleagues with shared responsibility. When that relationship works well, the organisation moves forward with confidence. When it becomes strained, progress can quickly slow.
Even highly capable leaders can find themselves misaligned.
We bring extensive experience helping senior leaders rebuild working relationships, restore confidence and establish a more effective partnership so the organisation can move forward with clarity.
Our work frequently supports leaders in private equity-backed businesses, professional partnerships and founder-led organisations where the quality of leadership relationships directly influences performance.
Our Approach
Effective work with leadership pairs requires both care and directness.
We draw on our experience in executive coaching, mediation, psychology and leadership advisory to support conversations that might otherwise remain unresolved.
In most engagements we spend time with each leader individually as well as working together. This allows unexpressed perspectives to surface and creates the conditions for more productive joint dialogue.
Our role is not to take sides but to help both leaders understand what is happening between them and establish a practical way of working together that the organisation can rely on.
When To Engage This Work
Leaders typically seek this work when an important partnership becomes strained or when the demands of the organisation require the relationship to function at a higher level.
This may involve resolving differences in leadership style or strategic direction, strengthening collaboration between senior colleagues or addressing tensions that have begun to affect decision-making.
We are frequently invited to support leadership relationships during moments of transition, for example when a new CEO joins, when founders move from start-up to scale or when responsibilities shift within a senior team.
In other situations the aim is preventative: strengthening the partnership before misalignment begins to affect the wider organisation.
Our Experience
We have supported incoming and outgoing CEOs through succession, helped senior partners rebuild working relationships after significant conflict and enabled leadership pairs to regain alignment at important organisational moments.
The focus is always practical: establishing a partnership that allows both leaders — and the organisation they lead — to function with clarity and confidence.
Our proven method for success
Clarity
We establish what is really happening between leaders.
We help them to step back and examine the dynamics shaping their working relationship including expectations, assumptions and unexpressed tensions.
Individual sessions alongside joint work create a clearer understanding of the relationship so conversations can move forward with honesty and precision.
Alignment
We rebuild an effective way of working together.
We support leaders to strengthen communication, rebuild trust and clarify how decisions will be made going forward.
The focus is practical: roles, authority, accountability and how the partnership operates under pressure.
Meaning
We restore shared direction.
High-performing leadership partnerships work best when there is a clear sense of what the relationship is for.
We help leaders reconnect around shared priorities, clarify their respective roles and establish the conditions for a partnership that is credible, sustainable and effective over time.
Who this work is for
Leaders typically leave this work with clearer expectations of one another, renewed trust and a more stable foundation for working together. In turn, the organisation benefits from stronger alignment and greater confidence at senior level. This work is particularly relevant for:
Leadership transitions
leaders moving into new roles who must quickly establish an effective working partnership.
CEO and Chair relationships
where alignment between the two roles is essential to organisational direction.
Co-founders and business partners
navigating growth, change or shifting responsibilities.
Successor and incumbent leaders
managing leadership succession or role evolution.
Senior leadership pairs
carrying shared organisational responsibility.
Partners and investment professionals
operating in high-accountability environments.
Because these situations are often sensitive, we begin with a confidential conversation to understand the context and consider whether this work would be helpful.
What Clients Value
Phanella is an excellent coach, with impressive credentials. She encourages a long-term perspective and has a warm, detailed and direct approach. She is a great help during a career decision-making process and I would enthusiastically recommend her.
Mwenya Kawesha
Chief of Staff, Logically
Phanella’s coaching sessions – quite literally – changed my life. I was feeling lost, unmotivated and sat in a cloud of self-doubt after having two very young children. We worked through my goals and identified my strengths and where my focus should lie. With Phanella’s coaching, I overcame imposter syndrome and landed a senior flexible role that works around my children. A million thank yous will never be enough!
Katherine Pinner
Group Head of Digital, The Devonshire Group
Phanella has had a huge impact on my ability to build my business. Before meeting her, I thought coaching was not for me. Her knowledge of business, practical advice and direct style is not at all what I expected but has given me huge clarity of thought and proven to be of significant value.
Robert L.
Managing Director, Large Property Company
Phanella is the first person I call when I need career advice. She is incredibly knowledgeable, thoughtful and reliable. Her range of experience means there’s never a question she can’t answer and I love her direct approach.
Dr Jessamy Hibberd
Clinical Psychologist & Author
Phanella took the time to truly understand my challenges and goals. I can honestly say the time with Phanella was incredibly effective. I’ve noticed huge positive changes, personally and professionally. My confidence is much higher and this has led to many other benefits. I would highly recommend anyone looking to improve their professional performance book a programme with Phanella.
David Woods
VP of Sales Global, WeArisma
I continually rave about you – how you approach and see situations so astutely, directly and rationally, your sharp focus and your clear direction. I just wanted to say thank you for the inspiration, it made me feel powerful and unapologetic. And I will carry that with me forever.
Tara Wilkinson
Director, Almeida Theatre
Working with Phanella has been amazing and really powerful for the business.
Jack Wearne
CEO, Ve Global
With Phanella’s help, we were able to come together as a group and identify what the issues were in the organisation, what it is that we as a group do to tackle those issues and take the ownership and understand that we had the agency to really tackle some of these issues,
Tayo Chipato
CFO, Ve Global
Phanella is a very insightful coach who has been a thoughtful, action-oriented and pragmatic sounding board. She takes a holistic approach and I have really valued and benefited from every conversation.
Eme Udoma-Herman
VP International Premium Products and Benefits, American Express
Phanella’s expertise and strategic guidance have been invaluable in my personal and professional development. Our work together has helped me understand my strengths and weaknesses in communication, assertiveness, work strategy, and organization. Phanella has provided me with tailored strategies to improve and build on these areas, significantly boosting my overall effectiveness and productivity…
Gabriel Altschuler
CTO
Trusted by organisations including
Working relationships at senior level shape far more than the individuals involved. When they function well, leadership becomes more stable, decisions are clearer and the organisation is able to move forward with greater confidence.
Michelle Obama undoubtedly put imposter syndrome back on the radar with her memoir Belonging and, in our work, we see many more leaders prepared to hold up their hands and tell stories of how the dreaded imposter syndrome has impacted and their careers Michelle Obama undoubtedly put imposter syndrome back on the radar with her memoir Belonging and, in our
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