Client perspectives
Phanella is an excellent coach, with impressive credentials. She encourages a long-term perspective and has a warm, detailed and direct approach. She is a great help during a career decision-making process and I would enthusiastically recommend her.
Mwenya Kawesha
Chief of Staff, Logically
Phanella’s coaching sessions – quite literally – changed my life. I was feeling lost, unmotivated and sat in a cloud of self-doubt after having two very young children. We worked through my goals and identified my strengths and where my focus should lie. With Phanella’s coaching, I overcame imposter syndrome and landed a senior flexible role that works around my children. A million thank yous will never be enough!
Katherine Pinner
Group Head of Digital, The Devonshire Group
Phanella has had a huge impact on my ability to build my business. Before meeting her, I thought coaching was not for me. Her knowledge of business, practical advice and direct style is not at all what I expected but has given me huge clarity of thought and proven to be of significant value.
Robert L.
Managing Director, Large Property Company
Phanella is the first person I call when I need career advice. She is incredibly knowledgeable, thoughtful and reliable. Her range of experience means there’s never a question she can’t answer and I love her direct approach.
Dr Jessamy Hibberd
Clinical Psychologist & Author
Phanella took the time to truly understand my challenges and goals. I can honestly say the time with Phanella was incredibly effective. I’ve noticed huge positive changes, personally and professionally. My confidence is much higher and this has led to many other benefits. I would highly recommend anyone looking to improve their professional performance book a programme with Phanella.
David Woods
VP of Sales Global, WeArisma
I continually rave about you – how you approach and see situations so astutely, directly and rationally, your sharp focus and your clear direction. I just wanted to say thank you for the inspiration, it made me feel powerful and unapologetic. And I will carry that with me forever.
Tara Wilkinson
Director, Almeida Theatre
With Phanella’s help, we were able to come together as a group and identify what the issues were in the organisation, what it is that we as a group do to tackle those issues and take the ownership and understand that we had the agency to really tackle some of these issues,
Tayo Chipato
CFO, Ve Global
Phanella is a very insightful coach who has been a thoughtful, action-oriented and pragmatic sounding board. She takes a holistic approach and I have really valued and benefited from every conversation.
Eme Udoma-Herman
VP International Premium Products and Benefits, American Express
Phanella’s expertise and strategic guidance have been invaluable in my personal and professional development. Our work together has helped me understand my strengths and weaknesses in communication, assertiveness, work strategy, and organization. Phanella has provided me with tailored strategies to improve and build on these areas, significantly boosting my overall effectiveness and productivity…
Gabriel Altschuler
CTO
Team Coaching
We coach high-performing teams to improve how they work together enabling clearer decisions, stronger alignment and greater collective accountability.
Even highly capable teams can experience slow decision-making, misalignment, unresolved tension or conversations that are avoided rather than addressed. When this happens at senior level, the effects are felt quickly across the organisation.
Our work focuses on how the team operates in practice: how leaders make decisions together, how they handle disagreement and how they align around the priorities that shape organisational performance. The aim is simple: a leadership team that functions with clarity, cohesion and confidence.
Our Approach
Our work focuses on the real dynamics within the team, including how decisions are made, how differences are addressed and how colleagues work together under pressure.
Working closely with organisational sponsors, we identify the factors limiting effectiveness and address them directly but with sensitivity.
Engagements typically combine facilitated leadership sessions with targeted coaching. Where deeper reflection is needed, leadership retreats create space to step back from operational demands, address strategic priorities and reset how the team leads together.
Each engagement is tailored to the organisation, the context and the outcomes required.
When Organisations Engage Us
Organisations typically invite this work when the leadership team must operate with greater clarity, cohesion and discipline.
This often occurs during periods of organisational growth, structural change or increased scrutiny, when expectations on the leadership team expand and the quality of collaboration becomes more critical.
In some cases the challenges are obvious and visible. In others, leaders sense the team is not functioning as well as it should but cannot yet see why.
Our role is to help bring those dynamics into view and support the team to work through them constructively so the organisation can move forward with greater clarity and confidence.
Begin a Confidential Conversation
Leadership team coaching is always grounded in context, whether of the organisation, team or individuals involved.
When done well, this work strengthens alignment, improves decision-making and enables leadership teams to operate with greater cohesion and authority.
An initial conversation allows us to understand your environment, explore what may be limiting effectiveness and consider whether this work would be helpful at this stage.
Our proven method for success
Clarity
We clarify how the team operates.
We begin by understanding the dynamics shaping the team’s effectiveness: how decisions are made, how priorities are set and where misalignment may be limiting progress. This creates a shared understanding of what needs attention and where leadership focus is required.
Understand
We strengthen how the team works together.
Through facilitated sessions and structured dialogue, we help teams address difficult conversations, improve communication and align around shared priorities. This strengthens trust, accountability and the quality of decision-making at the top of the organisation.
Implement
We reinforce shared leadership responsibility.
High-performing teams work best when leaders understand not only their individual roles but also their collective responsibility. We support teams to clarify what they stand for as a leadership group and how they will address challenges and lead the organisation together.
Where Team Coaching is most relevant
This work is designed for organisations that recognise the importance of effective leadership at the top of the business.
It is particularly valuable for:
Senior leadership teams
Teams carrying significant organisational responsibility and whose alignment, decision-making and cohesion directly influence performance.
Newly formed or evolving teams
Where leadership dynamics are still taking shape, expectations are increasing or greater clarity is required around how the team will lead together.
Teams navigating transition
Including periods of growth, structural change, senior appointments or heightened external scrutiny.
Partnership and investment-led environments
Where collective leadership, sound judgement and the ability to work through difference are essential.
Organisations preparing for what lies ahead
When leaders recognise the team must operate differently to meet future demands.
What our clients value
Phanella is an excellent coach, with impressive credentials. She encourages a long-term perspective and has a warm, detailed and direct approach. She is a great help during a career decision-making process and I would enthusiastically recommend her.
Mwenya Kawesha
Chief of Staff, Logically
Phanella’s coaching sessions – quite literally – changed my life. I was feeling lost, unmotivated and sat in a cloud of self-doubt after having two very young children. We worked through my goals and identified my strengths and where my focus should lie. With Phanella’s coaching, I overcame imposter syndrome and landed a senior flexible role that works around my children. A million thank yous will never be enough!
Katherine Pinner
Group Head of Digital, The Devonshire Group
Phanella has had a huge impact on my ability to build my business. Before meeting her, I thought coaching was not for me. Her knowledge of business, practical advice and direct style is not at all what I expected but has given me huge clarity of thought and proven to be of significant value.
Robert L.
Managing Director, Large Property Company
Phanella is the first person I call when I need career advice. She is incredibly knowledgeable, thoughtful and reliable. Her range of experience means there’s never a question she can’t answer and I love her direct approach.
Dr Jessamy Hibberd
Clinical Psychologist & Author
Phanella took the time to truly understand my challenges and goals. I can honestly say the time with Phanella was incredibly effective. I’ve noticed huge positive changes, personally and professionally. My confidence is much higher and this has led to many other benefits. I would highly recommend anyone looking to improve their professional performance book a programme with Phanella.
David Woods
VP of Sales Global, WeArisma
I continually rave about you – how you approach and see situations so astutely, directly and rationally, your sharp focus and your clear direction. I just wanted to say thank you for the inspiration, it made me feel powerful and unapologetic. And I will carry that with me forever.
Tara Wilkinson
Director, Almeida Theatre
Working with Phanella has been amazing and really powerful for the business.
Jack Wearne
CEO, Ve Global
With Phanella’s help, we were able to come together as a group and identify what the issues were in the organisation, what it is that we as a group do to tackle those issues and take the ownership and understand that we had the agency to really tackle some of these issues,
Tayo Chipato
CFO, Ve Global
Phanella is a very insightful coach who has been a thoughtful, action-oriented and pragmatic sounding board. She takes a holistic approach and I have really valued and benefited from every conversation.
Eme Udoma-Herman
VP International Premium Products and Benefits, American Express
Phanella’s expertise and strategic guidance have been invaluable in my personal and professional development. Our work together has helped me understand my strengths and weaknesses in communication, assertiveness, work strategy, and organization. Phanella has provided me with tailored strategies to improve and build on these areas, significantly boosting my overall effectiveness and productivity…
Gabriel Altschuler
CTO
Trusted by organisations including
Begin a Confidential Conversation
Effective leadership teams rarely emerge by chance.
They are shaped through deliberate attention to how senior leaders think, work and lead together. If you are considering how best to strengthen your leadership team, we would welcome a conversation to understand your context and explore whether this work would be helpful.
Michelle Obama undoubtedly put imposter syndrome back on the radar with her memoir Belonging and, in our work, we see many more leaders prepared to hold up their hands and tell stories of how the dreaded imposter syndrome has impacted and their careers Michelle Obama undoubtedly put imposter syndrome back on the radar with her memoir Belonging and, in our
Burnout is a prevalent issue among senior leaders, and as an executive coach, I encounter it so often in my practice. Plus, having been a banker and corporate lawyer myself, I understand the intense pressure that can lead to burnout. Today, I want to share some researched-based strategies and practical tips on how to recognise and recover from burnout, helping